This web site is owned and operated by Saffron Travel and will be referred to as “We”, “our” and “us” in this Website Privacy Policy. By using this site, you agree to the Website Privacy Policy of this web site, which is set out on this web site page. The Website Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the site.
We reserve the right, at our discretion, to modify or remove portions of this Website Privacy Policy at any time. This Website Privacy Policy is in addition to any other terms and conditions applicable to the site. We do not make any representations about third party web sites that may be linked to the web site.
We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Website Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with.
PERSONAL INFORMATION
Saffron Travel offer confidential rates based on market research, competition analysis, strategic negotiation and in-depth information for each specific season in each destination. These rates are offered under the condition that they cannot be displayed in any way to third parties. All quoted rates, unless otherwise specified, are net and non-commissionable.
All hotel rates in our confidential tariff are per room per night and inclusive of all applicable charges and taxes, unless otherwise specified; all tours and transfer rates in our confidential tariff are per person and inclusive of all applicable charges and taxes, unless otherwise specified; specific services from outside our confidential tariff will be offered on a case by case basis
Many hotels include compulsory special gala dinners on Christmas Day, New Year’s Eve and sometimes on national and/or other festive occasions in each country. This is a compulsory charge, and will be communicated and invoiced by Saffron Travel where applicable.
USE OF INFORMATION
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Website Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
DISCLOSURE
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services only.
CHANGING YOUR COMMUNICATION PREFERENCES
As a customer of Saffron Travel, you may alter your customer information or opt-out of receiving communications from us at any time. You have the following options to change and modify your customer information:
– You may send an email to info@saffrontravel.net
– You may click on the unsubscribe link featured at the bottom of the email we send you
SECURITY
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
PROBLEMS OR QUESTIONS
If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us at info@saffrontravel.net
