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    At Saffron Travel, we’re on a path to becoming a more sustainable Destination Management Company (DMC). Our operational philosophy revolves around the environment, community, and conservation, guided by a commitment to sustainable travel practices. Working closely with local communities and in ecologically sensitive areas, we strive to leave a positive impact on both the environment and the people who call these regions home. We believe in taking practical steps and learning as we go. Our team continually explores and implements best practices. 

    SUSTAINABILITY - TRAVELIFE

    The Travelife Partner award is a recognition of our commitment towards social and environmental sustainability. We comply with more than 100 criteria related to sustainability management, office operations, working with suppliers, and customer communication. We are working towards further improvements, aiming to eventually reach the Travelife Certified stage.
    Travelife is a three-stage certification program for tour operators and travel agents: (1) Travelife Engaged; (2) Travelife Partner, and (3) Travelife Certified. We are at stage 2 – Travelife Partner. We are working to move forward to stage 3 - Travelife Certified.
    Read more: SUSTAINABILITY REPORT

    SUSTAINABILITY POLICY

    This policy applies to all operations, from management to the executive level of our company. Staff, suppliers, and partners are expected to fully uphold objectives under this policy whenever possible within prevailing budgets. 
    Read more: SUSTAINABILITY POLICY

    CUSTOMER PRIVACY POLICY

    At Saffron Travel, we are committed to protecting your privacy. This policy outlines how we collect, use, keep, share, and protect your personal information across all the destinations where we operate.
    Read more: CUSTOMER PRIVACY POLICY

    CUSTOMER SATISFACTION POLICY

    The core of Saffron Travel's business is customer satisfaction, and this policy ensures staff understand and deliver on this commitment. It applies to all destinations where the company operates.
    Read more: CUSTOMER SATISFACTION POLICY